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    the cost of silence's subordinates Korean air
    Articles

    The boss is always right… except when he’s wrong !

    ← Blog The boss is always right… except when he’s wrong In higher power cultures subordinates are less likely to question their superiors. 🌏✈️ In 2010, Korean Air made a bold move by mandating English as the official language for all cockpit and cabin communications. One of the key reasons Read more…

    By Marie-Solange, 5 months25 January 2025 ago
    Maze for failure or fuel
    Articles

    Failure or Fuel : the key to transforming Japan’s entrepreneurial mindset

    ← Blog Failure or Fuel : the key to transforming Japan’s entrepreneurial mindset How do you consider failure ? My first company ended after one year with a big check and … a burn-out My second company came to a natural halt with the birth of the 3rd one My Read more…

    By Marie-Solange, 5 months22 January 2025 ago
    customer harassment operational agility
    Our Videos

    Please customers until it destroy your operations ?

    ← Blog Please customers until it destroy your operations ? EPISODE #37 : Thursday videos Please customers until it destroy your staff.. and your operations ? When your staff experience customer harassment, the right question is not whether or not you need training. The right question is how are you Read more…

    By Marie-Solange, 6 months4 January 2025 ago
    Articles

    How do you handle disrespectful manners at work ?

    ← Blog Women at Work : We get the Behaviours we tolerate With International women’s day approaching, you will start to see a bunch of heart gestures, trendy hashtags and cheesy slogans 👩‍❤️‍💋‍👨. 💪 As a mixed-blood woman, entrepreneur and mother of 2 daughters, I don’t recognize myself in this Read more…

    By Marie-Solange, 7 months5 December 2024 ago
    Our Videos

    EP #39 : What happens when the husband follows his wife ?

    ← Blog Despite the vital role of a supportive partner in expatriation, gender stereotypes persist EPISODE #39 : Thursday videos Relocation to Japan : When the husband follows his wife Are you a trailing spouse ? The Spouse that is drag around like a wheeled suitcase ? 👿☠ 💀 😤 Read more…

    By Marie-Solange, 1 year16 May 2024 ago
    genuine needs
    Articles

    Fixing root causes or surface issues ?

    ← Blog Is it wise to invest when you are unaware of genuine needs ? How can you ensure a clear diagnosis before pouring resources ? In Japan, there’s a tendency to prioritize training as a checkbox for inclusion efforts.  For example:  cross-generational conflicts at work Attracting women to sales Read more…

    By Marie-Solange, 2 years19 December 2023 ago
    News & Events

    The key to fostering healthy teams

    ← Blog The key to fostering healthy teams What is the most important thing according to the longest Harvard study on happiness ? The quality of our relationships Japanese work culture, often hierarchical, may inhibit employees from expressing dissenting opinions. A survey by Japan’s Ministry of Health, Labour, and Welfare Read more…

    By Marie-Solange, 2 years26 November 2023 ago
    fixing surface symptoms
    Articles

    Investing in real pbs or fixing surface symptoms

    ← Blog Investing in real pbs or fixing surface symptoms In Japan, there’s a tendency to prioritize training as a checkbox for inclusion efforts. Is it wise to invest in solutions such as verbal aikido when your organization is unaware of the genuine needs ? For example: Cross-generational conflicts at Read more…

    By Sandrine, 2 years26 November 2023 ago
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